DF Trading Academy Delivery Policy

1. Introduction

DF Trading Academy provides both digital educational products and physical merchandise. This Delivery Policy explains how customers receive purchased products.

2. Digital Product Delivery

Digital products, including online courses, educational resources, and training materials, are delivered electronically.

After successful payment confirmation:

• Customers will receive access instructions through the email address provided during purchase.

• Access may be provided immediately or within a reasonable processing period.

• Customers are responsible for providing accurate contact information during checkout.

If a customer does not receive access details, they should contact DF Trading Academy for assistance.

3. Merchandise Delivery

Physical merchandise orders are processed after successful payment confirmation.

Delivery times may vary depending on:

• Customer location.

• Product availability.

• Courier service schedules.

• Public holidays or unforeseen delays.

Customers will receive order confirmation after purchase and tracking information where available.

4. Delivery Information

Customers are responsible for providing accurate delivery details.

DF Trading Academy is not responsible for delays or failed deliveries caused by:

• Incorrect addresses provided by the customer.

• Unavailability of the customer to receive the order.

• Courier delays outside our control.

5. International Orders

Where international delivery is available, customers are responsible for any additional customs fees, import charges, or taxes that may apply.

6. Contact Information

For questions regarding deliveries or order status, please contact:

DF Trading Academy
Email: info@dftradingcourses.co.za